Privacy Notice

Which personal data do we collect from you?  

 

• When you send us a message through the website: Name, email address and any information you include in your message. 

• Data we collect through the use of cookies. For more information, please read our Cookies Policy. 

 

 

Who controls and processes your personal data? 

 

• The Data Controller for your data is the Greek National Opera, based in Stavros Niarchos Foundation Cultural Centre, Andreas Syggrou Avenue 364, Kallithea, Attica. 

• Our platform is hosted on servers located in the European Union. If you contact us via email, your data is stored within the European Union on Microsoft infrastructure. 

Your data is processed by: 

• The company Hetzner Online GmbH, acting as a Data Processor and providing hosting services for our website. 

• The authorized Greek National Opera’s employees and associates. 

All the above-mentioned parties are bound by confidentiality obligations. 

 

 

Why and on what legal basis do we process your data? 

• To keep our website secure, based on our legitimate interests. 

• To constantly improve the website and provide you with the best possible browsing experience, based on your consent. 

• To contact you upon your request, based on our legitimate interests. 

• To comply with any legal obligations (e.g. tax legislation). 

 

How long do we keep your data for? 

• If you contact us, we will retain the communication and its meta-data until you ask us to delete it, unless it needs to be retained for a longer period or for legitimate reason or for our compliance with a legal obligation. 

• For data we collect though cookies, please read our Cookies Policy. 

 

Which rights do you have? 

You may ask us: 

– To provide you with a copy of the personal data we keep for you 

– To correct some data if it is not correct 

– To erase your data 

– To stop processing your data or delimit its processing to certain uses 

– To send your data to another company or entity via logical means 

– To withdraw your consent if you have provided it to us (i.e. for the use of the cookies) 

 

How can you exercise your data rights? 

If, at any time, you would like to exercise your rights or ask any question regarding your personal data, please refer to the Greek National Opera Data Protection Officer Mr. Konstantinos Kakavoulis by sending: 

• an email to: dpo@nationalopera.gr or 

• a letter to the address: Greek National Opera, Stavros Niarchos Foundation Cultural Centre, 363, Andrea Syggrou Avenue, 176 74, Kallithea, Athens, Greece c/o DPO.     

We will respond to you within 30 days from reception of your request. 

If you believe that your personal data is not adequately protected, you may file a complaint with the Hellenic Data Protection Authority (www.dpa.gr)